Job Summary

• The Technical Services Engineer - Tier II troubleshoots and resolves configuration, network and software issues for our IP network cameras, physical access control, and security solutions while utilizing resources of peers, knowledgebase, and software development engineering teams.
• This is a Hybrid position (one week onsite in the office and one week remote/work from home) based out of our Chelmsford, MA headquarters (after completing initial training and meeting desired KPI's).
• Axis is a company that puts our employees first, offering benefits like employer-offered training, tuition reimbursement, health programs, paid parental leave, generous vacation, and a 401(k) program with employer matching.

Matching Summary

Salary

$75,000 annually (English only role); $79,500 annually (Bilingual - English with Portuguese/Spanish/French); Not specified

Skills & Requirements

Key Requirements

• Minimum 2 years' experience
• Network routing and switching protocols knowledge
• Experience configuring PCs and installing OS
• Experience configuring network components
• Ability to resolve issues unscripted
• Excellent communication and interpersonal skills
• Self-motivated and energetic

Work Rights