The Operations Manager position is responsible for the overall management and execution of the operational excellence for the entire store, with additional specific focus on supervision and management of team members in store Operations
Job Summary
The Operations Manager position is responsible for the overall management and execution of the operational excellence for the entire store, with additional specific focus on supervision and management of team members in store Operations.
It directs and coordinates activities through subordinate team leads and other employees, driving goals that directly impact customer satisfaction, store profitability, and Academy’s Purpose.
Responsibilities include managing workforce productivity, ensuring compliance with sales, safety, and security practices, and auditing firearm sales in compliance with federal and state law.
Matching Summary
The Operations Manager position is responsible for the overall management and execution of the operational excellence for the entire store, with additional specific focus on supervision and management of team members in store Operations.
Skills & Requirements
Must-have
supervisory and management skills
customer service orientation
problem solving and communication
business acumen
inventory software knowledge
Microsoft Office products
Nice-to-have
leadership by example
driving team performance
profitability orientation
active listening skills
common sense reasoning
Key Requirements
At least three years of relevant work experience
Demonstrated success in leading departments up to 40 people