Head Universal Banker, San Jose Civic Center Branch

Citigroup

San Jose, California, United States
Base: $56,500.00 - $73,700.00; bonus/equity: discr...
On-site
Lead coach and support universal bankers
Execute all service transactions and sales
Champion risk and control compliance
The Head Universal Banker leads the branch team by modeling excellent service behaviors and mentoring members on sales and compliance routines

Job Summary

  • The Head Universal Banker leads the branch team by modeling excellent service behaviors and mentoring members on sales and compliance routines.
  • This role is responsible for executing all service transactions and sales while championing risk and control to ensure consistent delivery of client experiences.
  • Citi offers competitive employee benefits including medical, dental, vision coverage, 401(k), life insurance, and paid time off packages.

Matching Summary

The Head Universal Banker leads the branch team by modeling excellent service behaviors and mentoring members on sales and compliance routines.

Salary

Base: $56,500.00 - $73,700.00; Bonus/Equity: Discretionary and formulaic incentive awards available; Benefits: Medical, dental, vision, 401(k), life, accident, disability insurance, wellness programs, and paid time off

Skills & Requirements

Must-have

  • Lead coach and support Universal Bankers
  • Execute all service transactions and sales
  • Champion risk and control compliance
  • Engage clients in branch lobby
  • Manage cash supply and vault operations

Nice-to-have

  • Strong verbal and written communication skills
  • Proactive problem-solving attitude
  • Digital engagement expertise
  • Teamwork and collaboration focus

Key Requirements

  • 2-4 years relevant experience
  • High School diploma or equivalent
  • Experience with face-to-face customer service

Work Rights

Not specified

Tailored Resume

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