Technology Field Engineer, End User Support

Sony Global

New York, NY, United States
Base: $80,000 to $95,000; bonus/equity: 5%; benefi...
Hybrid
Microsoft 365 expertise
Active directory knowledge
Customer service skills
Sony Corporation of America is seeking a Technology Field Engineer to join their End User Support team

Job Summary

  • Sony Corporation of America is seeking a Technology Field Engineer to join their End User Support team.
  • The role involves resolving service incidents and requests while ensuring adherence to service level agreements.
  • Employees enjoy comprehensive benefits including medical coverage, flexible work arrangements, and an annual bonus.

Matching Summary

Sony Corporation of America is seeking a Technology Field Engineer to join their End User Support team.

Salary

Base: $80,000 to $95,000; Bonus/Equity: 5%; Benefits: Comprehensive medical, dental, and vision coverage

Skills & Requirements

Must-have

  • Microsoft 365 expertise
  • Active Directory knowledge
  • Customer service skills

Nice-to-have

  • Problem-solving abilities
  • Team collaboration
  • Continuous learning attitude

Key Requirements

  • Bachelor's degree preferred
  • 2-3 years hands-on IT experience
  • ITIL V3 Certification preferred

Work Rights

Not specified

Tailored Resume

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