UOB United Overseas Bank Limited is seeking a Service Executive for its Surabaya branch, responsible for providing information on banking services, maintaining customer relationships, and ensuring compliance with regulatory standards. The ideal candidate should possess strong customer service skills, familiarity with banking products, and the ability to handle customer complaints effectively
Job Summary
The role involves providing information on bank services and products while managing customer requests such as account opening and data updates.
Employees must ensure strict adherence to anti-money laundering (APU/PPT/PPPSPM) and sanctions regulations while maintaining high-quality service standards.
The position requires active participation in cross-selling initiatives and supporting internal audits and investigations regarding suspicious transactions.
Matching Summary
Match Score: 75
UOB United Overseas Bank Limited is seeking a Service Executive for its Surabaya branch, responsible for providing information on banking services, maintaining customer relationships, and ensuring compliance with regulatory standards. The ideal candidate should possess strong customer service skills, familiarity with banking products, and the ability to handle customer complaints effectively.