Program Manager, Meal Plans; Hospitality Services

University of Pennsylvania

Philadelphia, Pennsylvania, US
Base: $55,000.00 - $65,000.00 annual rate; bonus/e...
Bachelor's degree required
2 to 3 years experience preferred
Transact software proficiency
The Program Manager serves as the primary point of contact for over 6,500 meal plan holders, managing inquiries and account adjustments within the Transact system

Job Summary

  • The Program Manager serves as the primary point of contact for over 6,500 meal plan holders, managing inquiries and account adjustments within the Transact system.
  • This role supports revenue generation by managing the full lifecycle of dining voucher sales and ensuring accurate billing and payment processing.
  • Candidates will benefit from a competitive package including excellent healthcare, tuition benefits for families, generous retirement plans, and flexible work options.

Matching Summary

The Program Manager serves as the primary point of contact for over 6,500 meal plan holders, managing inquiries and account adjustments within the Transact system.

Salary

Base: $55,000.00 - $65,000.00 Annual Rate; Bonus/Equity: Not specified; Benefits: Comprehensive healthcare, tuition assistance, retirement plans, paid time off

Skills & Requirements

Must-have

  • Bachelor's degree required
  • 2 to 3 years experience preferred
  • Transact software proficiency
  • Customer service and account management
  • Strong attention to detail and accuracy

Nice-to-have

  • University setting experience
  • Meal plan management background
  • Accounting and billing experience
  • Student-centered focus
  • Diversity appreciation

Key Requirements

  • Bachelor's degree
  • 2 to 3 years related work experience
  • Advanced computer software skills
  • Background check clearance

Work Rights

Not specified

Tailored Resume

Cover Letter