Night Auditor

The Hoxton

Florence, Italy
On-site
Guest experience management
Accurate billing and payments
Answering phones and handling requests
You make sure our guest experience never flags, even at night!

Job Summary

  • You make sure our guest experience never flags, even at night!
  • Deal with the coming and going of guests, making sure all bills are correct and contain no surprises.
  • Excellent discounts across The Hoxton and the global Ennismore family.

Matching Summary

You make sure our guest experience never flags, even at night!

Skills & Requirements

Must-have

  • Guest experience management
  • Accurate billing and payments
  • Answering phones and handling requests
  • Ensuring guest safety overnight

Nice-to-have

  • Positive and friendly attitude
  • Proactive problem-solving
  • Team player
  • Adaptable and willing to try new things

Key Requirements

  • Familiarity with Opera or similar front desk systems
  • Understanding of GDS
  • Confidence and ability to work independently

Work Rights

Not specified

Tailored Resume

Cover Letter