Software Support Representative

Volaris Group

Ohio, United States
Fully remote
Ar/ap erp experience
Billing and payment processing expertise
Customer-facing consulting skills
As the AR/AP SME, you’ll serve as a trusted advisor to customers and an internal resource to peers, providing solutions and shaping best practices

Job Summary

  • As the AR/AP SME, you’ll serve as a trusted advisor to customers and an internal resource to peers, providing solutions and shaping best practices.
  • You will partner with customers to optimize financial processes and collaborate with internal teams to resolve complex accounting-related issues.
  • At Tribute, you’ll become a trusted partner to customers and a key contributor to the team’s expertise, working alongside passionate technology professionals.

Matching Summary

As the AR/AP SME, you’ll serve as a trusted advisor to customers and an internal resource to peers, providing solutions and shaping best practices.

Skills & Requirements

Must-have

  • AR/AP ERP experience
  • Billing and payment processing expertise
  • Customer-facing consulting skills
  • Financial reporting troubleshooting
  • Remote team collaboration
  • Use of AI tools for efficiency

Nice-to-have

  • Experience in distribution or manufacturing environment
  • Familiarity with TrulinX ERP
  • Strong multitasking and prioritization
  • Documentation and training development
  • Empathy and customer advocacy

Key Requirements

  • AR/AP ERP experience required
  • Experience in customer support or financial systems troubleshooting
  • Strong understanding of billing and reconciliation workflows
  • Exceptional verbal and written communication skills
  • Willingness to travel up to 20%

Work Rights

Not specified

Tailored Resume

Cover Letter