The role involves cultivating long-term partnerships with key accounts while managing dealer and direct contract business activities from order to installation
Job Summary
The role involves cultivating long-term partnerships with key accounts while managing dealer and direct contract business activities from order to installation.
Candidates will act as a project liaison between customers and cross-functional areas like Operations to ensure compliance and timely delivery.
MillerKnoll is committed to design for the good of humankind and offers a culture where employees can bring their whole self to work.
Matching Summary
The role involves cultivating long-term partnerships with key accounts while managing dealer and direct contract business activities from order to installation.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
6-7 years customer service experience
Sales operations or contract furniture knowledge
Project management for complex accounts
Strong communication and negotiation skills
Business systems and technology proficiency
Nice-to-have
Experience with ISO work instructions
Continuous improvement team participation
Ability to coach and mentor team members
Travel availability for customer training
Proven ability to drive change initiatives
Key Requirements
Bachelor's degree or equivalent years of experience
6-7 years in customer service or sales
Experience in manufacturing or service industry preferred
Demonstrated expertise in creating alternative solutions