Customer Service Representative Bankwest

Bankwest

Perth, Western Australia, Australia
Hybrid
24/7 rotational rosters
Chat and phone support
Customer query resolution
Provide chat & phone based support to our customers during our 24 hour, 7 days per week service

Job Summary

  • Provide chat & phone based support to our customers during our 24 hour, 7 days per week service.
  • Offer helpful and timely assistance to customers using our online chat service and support them with new ways of banking through our app and online banking.
  • We offer hybrid working which is a mixture of working from home and office work!

Matching Summary

Provide chat & phone based support to our customers during our 24 hour, 7 days per week service.

Skills & Requirements

Must-have

  • 24/7 rotational rosters
  • Chat and phone support
  • Customer query resolution
  • Online banking support
  • Risk, compliance, OHS awareness

Nice-to-have

  • Customer centric environment
  • Warm and engaging voice
  • Team vision and values
  • High-paced environment adaptability
  • Change and feedback driven

Key Requirements

  • Compulsory training attendance
  • Minimum 6 months office work
  • Live within reasonable travel distance

Work Rights

Not specified

Tailored Resume

Cover Letter