Rr-0291795-analyst Iii Infrastructure Services

DXC Technology

Ka
Technical problem resolution
Experience with ticketing tools
Ability to work in rotational shifts
The role involves taking ownership of customer issues and ensuring their needs are met

Job Summary

  • The role involves taking ownership of customer issues and ensuring their needs are met.
  • You will assist customers in resolving technical problems and follow up to ensure inquiries are resolved.
  • DXC Technology fosters an inclusive environment that prioritizes in-person collaboration and individual work styles.

Matching Summary

The role involves taking ownership of customer issues and ensuring their needs are met.

Skills & Requirements

Must-have

  • Technical problem resolution
  • Experience with ticketing tools
  • Ability to work in rotational shifts

Nice-to-have

  • Excellent communication skills
  • Interpersonal skills
  • Team collaboration

Key Requirements

  • 10+2+3 minimum qualification
  • Experience as a Technical Support Engineer
  • Ability to diagnose technical issues

Work Rights

Not specified

Tailored Resume

Cover Letter