Duty Manager

Sofitel Sydney Wentworth

Chennai, TN, India
**
Guest satisfaction and rooming
Reception and concierge operations
Liaise with different departments
** The Sofitel Sydney Wentworth is seeking a Duty Manager for their Mercure Chennai Sriperumbudur location. The role involves overseeing guest services, ensuring operational efficiency, and maintaining high standards of hospitality. **

Job Summary

  • Responsible for the smooth functioning and for the satisfactory rooming and welfare of all guests.
  • Ensure effective and speedy check-in & check-out facilities and deal with inquiries and complaints tactfully.
  • Conduct briefing for all associate team members and ensure adherence to Standard Operating Procedures & policies.

Matching Summary

Match Score: 75

** The Sofitel Sydney Wentworth is seeking a Duty Manager for their Mercure Chennai Sriperumbudur location. The role involves overseeing guest services, ensuring operational efficiency, and maintaining high standards of hospitality. **

Skills & Requirements

Must-have

  • Guest satisfaction and rooming
  • Reception and Concierge operations
  • Liaise with different departments
  • Ensure cleanliness of Front Office areas
  • Interact with guests and team

Nice-to-have

  • Results and service oriented
  • Eye for details
  • Team player and builder

Key Requirements

  • 1-2 years of relevant experience
  • Diploma in Tourism / Hospitality Management
  • Excellent English language proficiency
  • Good working knowledge of MS Office Suite

Work Rights

Not specified

Tailored Resume

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