Customer Marketing Manager, Enterprise And Digital Natives
OpenAI
San Francisco, California, United States
Not specified; not specified; not specified
3d onsite
5-8+ years customer marketing experience
Exceptional writing ability for technical products
End-to-end customer story development ownership
This role focuses on telling the story of how leading organizations are deploying frontier AI in the real world through structured storytelling and advocacy programs
Job Summary
This role focuses on telling the story of how leading organizations are deploying frontier AI in the real world through structured storytelling and advocacy programs.
You will own the end-to-end development of customer stories, from conducting interviews with technical teams and business leaders to finalizing narratives that resonate with both technical and executive audiences.
The position requires a hybrid work model of 3 days in the office per week based in San Francisco, CA.
Matching Summary
This role focuses on telling the story of how leading organizations are deploying frontier AI in the real world through structured storytelling and advocacy programs.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
5-8+ years Customer Marketing experience
Exceptional writing ability for technical products
End-to-end customer story development ownership
Experience with enterprise customer stakeholders
Strong project management across multiple workstreams
Nice-to-have
Comfortable working with senior executives
Ability to synthesize complex technical inputs
Experience with film and multimedia content
Strong editorial judgment and narrative impact
Collaboration with cross-functional GTM teams
Key Requirements
5-8+ years of experience in Customer or Product Marketing
Proven track record developing B2B customer stories and case studies
San Francisco, CA location required (Hybrid 3 days/week)