Base: from pln 78,400 annually; bonus/equity: perf...
On-site
Retail customer order management
Release orders for delivery
Secure booking slots
Dyson is seeking a Sales Order Process Analyst to manage retail customer orders and enhance service delivery in their Krakow office. The ideal candidate should have 2-3 years of relevant experience in logistics, strong analytical skills, and proficiency in SAP systems, along with a positive, self-motivated attitude
Job Summary
Manage the end-to-end operational order flow for customers, delivering a market-leading service.
Process retail customer orders, manage credit and pricing, and handle disputes and charges.
Identify problems, find solutions, and pick up new activities that fall broadly within the purpose of the role.
Matching Summary
Match Score: 85
Dyson is seeking a Sales Order Process Analyst to manage retail customer orders and enhance service delivery in their Krakow office. The ideal candidate should have 2-3 years of relevant experience in logistics, strong analytical skills, and proficiency in SAP systems, along with a positive, self-motivated attitude.
Salary
Base: from PLN 78,400 annually; Bonus/Equity: Performance bonus opportunity; Benefits: Competitive package including medical insurance, discounts, and savings plans
Skills & Requirements
Must-have
Retail customer order management
Release orders for delivery
Secure booking slots
Manage retail order book
Process eCommerce orders in SAP
Manage direct and indirect reverse logistics
Ensure invoicing process is complete
Nice-to-have
Problem-solving and solution identification
Adaptability to changing priorities
Comfortable in multi-cultural environments
Key Requirements
2-3 years of proven experience in a similar role
Understanding of Logistics Processes and tools
Proficient in English
SAP Systems knowledge (3PL, Logistics, transportation)
Good analytical skills and attention to details
Ability to process high volumes of invoices with high accuracy