Base: $23.82 - $51.70; bonus/equity: not specified...
Hybrid
Windows 11 and macos support
Mobile device troubleshooting
Printer and conferencing gear support
The Desktop Support Intern will provide customer-focused technical support to F5 employees, assisting with setup, deployment, and troubleshooting of various devices and tools
Job Summary
The Desktop Support Intern will provide customer-focused technical support to F5 employees, assisting with setup, deployment, and troubleshooting of various devices and tools.
Key responsibilities include assisting with device setup using Intune and JAMF, troubleshooting operating systems and software, tracking IT assets with ServiceNow, and learning Azure account management.
F5 offers comprehensive training and mentoring, wellness weekends, continuous learning opportunities, and an intern week to prepare for a future at the company.
Matching Summary
The Desktop Support Intern will provide customer-focused technical support to F5 employees, assisting with setup, deployment, and troubleshooting of various devices and tools.
Salary
Base: $23.82 - $51.70; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Windows 11 and macOS support
Mobile device troubleshooting
Printer and conferencing gear support
IT asset management
Azure user account management
Customer service orientation
Nice-to-have
Interest in cybersecurity
Passion for innovation
Thrive in a supportive environment
Adapt to new technology
Fast-paced learning
Key Requirements
Current student pursuing Bachelor's or Master's degree
Approaching Junior year or beyond
Available for 12-week internship (May-September 2024)
At least one quarter/semester remaining post-internship