The Patient Access Specialist I provides access to hospital and clinic services by facilitating patient registration and establishing positive relationships with patients and families
Job Summary
The Patient Access Specialist I provides access to hospital and clinic services by facilitating patient registration and establishing positive relationships with patients and families.
This position involves completing, presenting, and thoroughly explaining legal, ethical, and compliance related documents to patients but does not provide direct patient care.
Cook Children's Medical Center offers advanced technologies, research, treatments, and ancillary services designed to meet children's needs and is an Equal Opportunity Employer.
Matching Summary
The Patient Access Specialist I provides access to hospital and clinic services by facilitating patient registration and establishing positive relationships with patients and families.
Skills & Requirements
Must-have
Patient registration flow management
Strong customer service skills
Understanding of revenue cycle
Knowledge of HIPAA and patient rights
Working knowledge of computer skills
Basic insurance benefits understanding
Detail oriented communication
Nice-to-have
Professional and clear communication
Basic ability to balance cash reports
Basic typing/keyboarding skills
Knowledge of JCAHO and compliance
Understanding of HMOs, PPOs, Commercial Payers
Key Requirements
High School Diploma or equivalent
1 year healthcare experience in physician office or hospital