Executivo De Contas

Ticketmaster Italia

Sao Paulo, Brazil
Hybrid
Client relationship management
System support and resolutions
Event setup and monitoring
The Account Executive is responsible for managing a variety of client and promoter accounts, providing proactive, high-standard support and service to achieve operational, financial, and strategic company objectives

Job Summary

  • The Account Executive is responsible for managing a variety of client and promoter accounts, providing proactive, high-standard support and service to achieve operational, financial, and strategic company objectives.
  • Key responsibilities include satisfying, retaining, and developing client relationships, ensuring clear communication, and providing system support while identifying new business opportunities through technology or operational efficiencies.
  • The role requires effective teamwork within the department and across other company departments, efficient management of client emails, and flexibility in work hours and event locations, including participation in a shift system.

Matching Summary

The Account Executive is responsible for managing a variety of client and promoter accounts, providing proactive, high-standard support and service to achieve operational, financial, and strategic company objectives.

Skills & Requirements

Must-have

  • Client relationship management
  • System support and resolutions
  • Event setup and monitoring
  • Ticket inventory management
  • Process improvement initiatives
  • Team collaboration and communication

Nice-to-have

  • Proactive support and service
  • Deep understanding of client needs
  • Effective time management skills
  • Calm, patient, and professional demeanor
  • Confident in public interaction

Key Requirements

  • 1-3 years ticketing industry experience
  • Windows Office Suite proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter