Customer Service Officer

Western World Insurance Company

Hong Kong
Not specified; not specified; comprehensive benefi...
Good communication and written skills in english
Cantonese language proficiency required
Microsoft office and pc literacy required
The role involves answering customer enquiries and complaints by phone and email while providing accurate product information

Job Summary

  • The role involves answering customer enquiries and complaints by phone and email while providing accurate product information.
  • Employees are expected to maintain a professional image and provide after-sales service without requiring shift work.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.

Matching Summary

The role involves answering customer enquiries and complaints by phone and email while providing accurate product information.

Salary

Not specified; Not specified; Comprehensive benefits package included

Skills & Requirements

Must-have

  • Good communication and written skills in English
  • Cantonese language proficiency required
  • Microsoft Office and PC literacy required

Nice-to-have

  • Positive attitude and modesty
  • Proactive mindset with can-do attitude
  • Self-motivated and eager to learn
  • Ability to work under pressure

Key Requirements

  • Form 5 standard education level
  • 1 year relevant experience in Front desk/Admin or Contact Center
  • Fast typing speed required

Work Rights

Not specified

Tailored Resume

Cover Letter