The Workplace Services Manager supports the facilities organization at a specific location, set of buildings, or campus environment, ensuring a well-managed and well-maintained building with a positive response to tenant concerns
Job Summary
The Workplace Services Manager supports the facilities organization at a specific location, set of buildings, or campus environment, ensuring a well-managed and well-maintained building with a positive response to tenant concerns.
Essential responsibilities include overseeing day-to-day facility operations, managing maintenance programs, collaborating with cross-functional teams for customer feedback, and spearheading hospitality training for service teams.
The role requires ensuring space readiness, addressing employee concerns, providing 'White Glove' service to executives, and overseeing reception and lobby services to align with Facilities Management standards.
Matching Summary
The Workplace Services Manager supports the facilities organization at a specific location, set of buildings, or campus environment, ensuring a well-managed and well-maintained building with a positive response to tenant concerns.
Salary
Base: $106,381.75 - $125,155.00; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
day-to-day facility operations
contract review and bidding
supervise maintenance programs
voice of the customer data
hospitality training programs
space readiness assessment
executive and stakeholder service
Nice-to-have
service excellence commitment
strategic thinking and problem solving
relationship management skills
commercial awareness
teamwork orientation
Key Requirements
3-5 years relevant experience
Facility management and workplace experience delivery