Shift Supervisor

Plscareers

Dorchester, MA, United States
Base: $17—$19 usd; bonus/equity: this position is ...
On-site
Exemplary customer service
Customer service culture
Transaction processing
PLS is seeking a Shift Supervisor for their store in Dorchester, MA, responsible for leading customer service efforts and managing day-to-day operations. The ideal candidate will have management experience and a strong commitment to customer satisfaction and compliance with regulations

Job Summary

  • Shift Supervisors are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures.
  • The Shift Supervisor performs all the duties of a Customer Service Representative plus assists the Assistant Store Manager in the day-to-day operations of the store.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a Shift Supervisor for their store in Dorchester, MA, responsible for leading customer service efforts and managing day-to-day operations. The ideal candidate will have management experience and a strong commitment to customer satisfaction and compliance with regulations.

Salary

Base: $17—$19 USD; Bonus/Equity: This position is bonus eligible; Benefits: medical/dental/vision, 401(k), vacation

Skills & Requirements

Must-have

  • exemplary customer service
  • customer service culture
  • transaction processing
  • cash handling procedures
  • resolving customer complaints
  • maintain neat and clean store

Nice-to-have

  • inspire excellence in a team
  • high-energy, collaborative management
  • professional appearance and demeanor
  • English/Spanish bilingual

Key Requirements

  • minimum of one year of management experience
  • Ability to work flexible hours
  • English fluency is required

Work Rights

Not specified

Tailored Resume

Cover Letter