Banamex Analista De Capital Humano En Experiencia Y Atención Al Colaborador
Citi Handlowy
Ciudad De Mexico, Distrito Federal, Mexico
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Operations support and account maintenance
Microsoft office proficiency
Help content management
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Citi Handlowy is seeking an Ops Sup Analyst 2 for their Human Capital team in Mexico City, responsible for operations support, client liaison, and documentation management. The ideal candidate will have a background in Human Resources, possess strong communication skills, and be proficient in Microsoft Office.
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Job Summary
The role is responsible for day-to-day operations support aligned with Citi's infrastructure and processes.
The position involves updating help content, serving as liaison to business units, and ensuring timely completion of assignments.
Employees are expected to provide exceptional client experience while adhering to compliance and risk management standards.
Matching Summary
Match Score: 75
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Citi Handlowy is seeking an Ops Sup Analyst 2 for their Human Capital team in Mexico City, responsible for operations support, client liaison, and documentation management. The ideal candidate will have a background in Human Resources, possess strong communication skills, and be proficient in Microsoft Office.
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Skills & Requirements
Must-have
Operations support and account maintenance
Microsoft Office proficiency
Help content management
Client inquiry resolution
SLA and service standards compliance
Nice-to-have
Process analysis and auditing
Leadership and effective communication
Experience with HR ATS systems
Intermediate Excel skills
Customer service orientation
Key Requirements
0-2 years relevant experience
Bachelor’s degree or equivalent experience
Residency in Ciudad De Mexico required
Experience in Human Capital or Human Resources preferred