Not specified (assumed to be on-site based on duties)
Windows os configuration and administration
Microsoft office 365 and teams management
Active directory deployment and maintenance
DC Digital PTE. LTD. is seeking a Senior Desktop Support Engineer to provide on-site technical support, primarily for VIP users, while ensuring high levels of customer satisfaction. The ideal candidate will have experience with Windows OS, Microsoft O365, and networking equipment, alongside strong communication skills
Job Summary
The role involves providing on-site technical support and troubleshooting for customers at their offices.
Candidates will be responsible for deploying, maintaining, and upgrading client computer systems including hardware, software, and video conferencing tools.
The position requires strong coordination skills to serve VIP users while managing IT assets and ensuring high user satisfaction.
Matching Summary
Match Score: 85
DC Digital PTE. LTD. is seeking a Senior Desktop Support Engineer to provide on-site technical support, primarily for VIP users, while ensuring high levels of customer satisfaction. The ideal candidate will have experience with Windows OS, Microsoft O365, and networking equipment, alongside strong communication skills.
Skills & Requirements
Must-have
Windows OS configuration and administration
Microsoft Office 365 and Teams management
Active Directory deployment and maintenance
Hardware troubleshooting for client systems
Video conference system support
Nice-to-have
Cisco Meraki HPE network equipment knowledge
Strong analytical and issue resolution skills
Excellent customer service orientation
Ability to work under pressure in fast-paced environment
Experience with APC Apple HP Logitech Poly products
Key Requirements
Bachelor's degree in computer science or IT
Knowledge of Cisco Meraki HPE routers and switches
Proficiency in Microsoft O365 Teams AD and management tools