Not specified (assumed to be hybrid or fully remote based on industry trends)
Fluency in english and spanish required
Experience in customer-facing roles
Proficiency in microsoft office suite
Solera is seeking a Junior Account Manager to foster client relationships and optimize the collections process within a global data and software services company. The role requires effective communication, problem-solving skills, and a strong customer service orientation, with a preference for candidates who are bilingual in English and Spanish
Job Summary
The Junior Account Manager plays a crucial role in managing client relationships and optimizing the collections process for Solera's global partners.
This position requires resolving complex payment issues, negotiating settlements, and analyzing customer payment behaviors to mitigate financial risks.
Solera fosters an innovative culture dedicated to bringing the future to bear today through cognitive answers, insights, algorithms, and automation.
Matching Summary
Match Score: 75
Solera is seeking a Junior Account Manager to foster client relationships and optimize the collections process within a global data and software services company. The role requires effective communication, problem-solving skills, and a strong customer service orientation, with a preference for candidates who are bilingual in English and Spanish.
Skills & Requirements
Must-have
Fluency in English and Spanish required
Experience in customer-facing roles
Proficiency in Microsoft Office Suite
Strong negotiation and communication skills
Nice-to-have
Additional language proficiency is a plus
Willingness to learn established procedures
Ability to work collaboratively as part of a team
Key Requirements
Associate's or Bachelor's degree in Business Administration, Finance, or related field
Prior experience in account management or collections preferred