Entry Level Support Engineer

NEW ERA TECHNOLOGY

Hamilton, New Zealand
Not specified; not specified; competitive benefits...
On-site
New zealand citizen or permanent residency
Full or restricted new zealand driver's license
Troubleshooting technical issues for non-technical users
New Era Technology is seeking an Entry Level Support Engineer in Hamilton, New Zealand, to provide IT support in the education sector. The position emphasizes customer service skills and requires a proactive approach to troubleshooting technical issues

Job Summary

  • Join a team-oriented culture that prioritizes personal and professional development alongside industry-certified experts.
  • You will serve as the first point of contact for IT-related issues in the education sector, providing excellent customer service via face-to-face interaction and ticket boards.
  • The role offers an opportunity to earn while you learn through a Certification Bonus Program and access continuous training.

Matching Summary

Match Score: 75

New Era Technology is seeking an Entry Level Support Engineer in Hamilton, New Zealand, to provide IT support in the education sector. The position emphasizes customer service skills and requires a proactive approach to troubleshooting technical issues.

Salary

Not specified; Not specified; Competitive benefits including certification bonus program

Skills & Requirements

Must-have

  • New Zealand Citizen or Permanent Residency
  • Full or Restricted New Zealand Driver's License
  • Troubleshooting technical issues for non-technical users

Nice-to-have

  • Experience with Windows 11 and Server 2022
  • Knowledge of Azure Active Directory and Firewalls
  • Familiarity with Ruckus and HP networking equipment

Key Requirements

  • Must be a NZ Citizen or hold permanent residency
  • Must have a NZ Driver's License (Full or Restricted)
  • Ability to travel locally across Hamilton and Ngatea/Thames

Work Rights

Must have NZ Citizenship or Permanent Residency

Tailored Resume

Cover Letter