Customer Relations Mgmt Representative

The Timken Company

Ferndale, Washington, United States
Targeted starting rate $50,000 - $52,000; full pyy...
On-site
Technical customer service
Answering sales calls and emails
Quoting pricing and delivery
The Customer Relations Management Representative will provide a range of technical customer service functions according to customer requests

Job Summary

  • The Customer Relations Management Representative will provide a range of technical customer service functions according to customer requests.
  • Duties consist of answering sales calls and emails to assist customers in ordering products, including quoting pricing and delivery on products in our catalog or special order items.
  • Benefits start on first day of employment and include cost-sharing options for Medical, Dental, Vision, and additional optional coverage.

Matching Summary

The Customer Relations Management Representative will provide a range of technical customer service functions according to customer requests.

Salary

Targeted Starting rate $50,000 - $52,000; Full pay scale: $47,000 - $65,000; Benefits start on first day of employment

Skills & Requirements

Must-have

  • technical customer service
  • answering sales calls and emails
  • quoting pricing and delivery
  • SAP software navigation
  • mounted bearings products and applications

Nice-to-have

  • problem-solving skills and initiative
  • progressive knowledge accumulation
  • professionalism and discretion

Key Requirements

  • High school diploma or equivalent
  • 3-5 years experience in customer relations
  • Associate's degree preferred

Work Rights

Not specified

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