Sim is seeking a Senior Education Counsellor to enhance local student recruitment efforts, focusing on promoting the institution's brand and providing excellent customer service. The ideal candidate will have a diploma and at least five years of experience in customer service and sales within the higher education sector
Job Summary
The role involves managing local student recruitment efforts to promote the SIM brand name.
Candidates will handle customer enquiries via multiple channels and recommend suitable education pathways.
The position requires maintaining lead follow-up reports and ensuring timely admissions processing.
Matching Summary
Match Score: 75
Sim is seeking a Senior Education Counsellor to enhance local student recruitment efforts, focusing on promoting the institution's brand and providing excellent customer service. The ideal candidate will have a diploma and at least five years of experience in customer service and sales within the higher education sector.
Skills & Requirements
Must-have
5 years working experience in customer service
Sales conversion process expertise
Strong product knowledge of education pathways
Nice-to-have
Well-developed diplomacy skills
Pleasant and patient personality
High level of initiative and drive
Key Requirements
Diploma qualification required
At least 5 years of work experience
Understanding of Singapore higher education industry