Customer Experience Associate- Mandarin Language Skills Are Considered An Asset.
TD Canada Trust
Coquitlam, British Columbia, Canada
$22.50 - $28.33 cad; not specified; not specified ...
Not specified
Customer service transactions
Financial transactions processing
Customer needs assessment
TD Canada Trust is seeking a Customer Experience Associate in Coquitlam, British Columbia, who will enhance customer interactions and process financial transactions. The role emphasizes building customer relationships and promoting banking solutions, with a focus on providing excellent customer service
Job Summary
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, and respond and resolve customer concerns.
TD is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development, with a competitive benefits plan to support colleagues' well-being.
Matching Summary
Match Score: 75
TD Canada Trust is seeking a Customer Experience Associate in Coquitlam, British Columbia, who will enhance customer interactions and process financial transactions. The role emphasizes building customer relationships and promoting banking solutions, with a focus on providing excellent customer service.
Salary
$22.50 - $28.33 CAD; Not specified; Not specified
Skills & Requirements
Must-have
Customer service transactions
Financial transactions processing
Customer needs assessment
MS Office proficiency
Dynamic communication skills
Nice-to-have
Charming personality
Sense of achievement
Positive work environment
Team effectiveness
Operational improvements
Key Requirements
High School diploma and/or 1+ years relevant experience
Undergraduate degree or equivalent is an asset
Strong administration, organizational, planning, and time management skills