Service Associate

EōS Fitness

Houston, TX, US
On-site
Greet members and guests professionally
Process payments and manage memberships
Maintain front desk cleanliness and organization
The primary purpose of this role is to create loyal, lifelong fans and exercise practitioners by providing a welcoming experience

Job Summary

  • The primary purpose of this role is to create loyal, lifelong fans and exercise practitioners by providing a welcoming experience.
  • Service Associates act as the best source of information for members while ensuring the front desk area remains clean and organized.
  • Employees must be flexible to work evenings, weekends, and holidays while adhering to strict safety protocols.

Matching Summary

The primary purpose of this role is to create loyal, lifelong fans and exercise practitioners by providing a welcoming experience.

Skills & Requirements

Must-have

  • Greet members and guests professionally
  • Process payments and manage memberships
  • Maintain front desk cleanliness and organization
  • Handle member inquiries and complaints promptly
  • Monitor inventory levels for beverages and supplies

Nice-to-have

  • Experience in the fitness industry
  • Strong interpersonal and multitasking skills
  • Embrace core values of optimism and teamwork
  • Familiarity with gym management software

Key Requirements

  • CPR certification required within 30 days of hire
  • Previous customer service or front desk experience
  • Ability to lift more than 40 lbs routinely
  • Attend all mandatory company trainings within 30 days

Work Rights

Not specified

Tailored Resume

Cover Letter