Head Of Technical Support Distribution Automation Solutions

HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED

Chennai, Tamil Nadu, India
Fully remote
Global technical support management
Distribution automation solutions
Rtu products technical understanding
Lead a global team of Technical Support Engineers, ensuring optimal team performance and productivity

Job Summary

  • Lead a global team of Technical Support Engineers, ensuring optimal team performance and productivity.
  • Facilitate close collaboration between R&D and Technical Support to enhance customer satisfaction.
  • Support Global Product Groups (GPG) and sales teams in preparing technical offers and conducting Proof of Concepts (PoCs).

Matching Summary

Lead a global team of Technical Support Engineers, ensuring optimal team performance and productivity.

Skills & Requirements

Must-have

  • Global Technical Support Management
  • Distribution Automation Solutions
  • RTU products technical understanding
  • Customer support services experience
  • International and matrix organizations experience

Nice-to-have

  • Protection relays knowledge
  • Wireless communication products knowledge
  • German language proficiency

Key Requirements

  • Bachelor's or Master's degree
  • 3-5 years management experience
  • Fluent in English

Work Rights

Not specified

Tailored Resume

Cover Letter