Business Systems Analysis Lead

Worldpay (FIS)

Not specified; not specified; competitive salary +...
Hybrid
Master's degree in information technology
3-4 years relevant experience
Financial services software programming
The role involves maintaining client knowledge, providing technical support, and identifying revenue-generating opportunities within the fintech sector

Job Summary

  • The role involves maintaining client knowledge, providing technical support, and identifying revenue-generating opportunities within the fintech sector.
  • Candidates must possess a Master's degree in IT and have prior experience with ServiceNow, Jira, and L2 support in financial services.
  • FIS offers a diverse collaborative atmosphere with flexible work environments and professional development resources.

Matching Summary

The role involves maintaining client knowledge, providing technical support, and identifying revenue-generating opportunities within the fintech sector.

Salary

Not specified; Not specified; Competitive salary and benefits

Skills & Requirements

Must-have

  • Master's Degree in Information Technology
  • 3-4 years relevant experience
  • Financial services software programming
  • ServiceNow and Jira applications
  • L2 support role issue resolution
  • On-call support for high priority incidents
  • Bankcard business knowledge

Nice-to-have

  • ITIL or PMP certification
  • Experience working with APIs
  • Ability to translate technical info to business
  • Credit card processing lifecycle knowledge
  • Mainframe and distributed platform exposure
  • Cobol, SQL Server, Java, C++ skills

Key Requirements

  • Master's Degree in Information Technology
  • 3-4 Years Relevant Experience
  • ITIL or PMP Certification (Plus)
  • Prior on-call support experience

Work Rights

Not specified

Tailored Resume

Cover Letter