$70,000 - $118,750 annual; not specified; not spec...
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Azure openai service expertise
Aws bedrock expertise
Databricks strong working knowledge
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State Street Corporation is seeking an L3 Support Engineer/Senior Platform Support Officer to join their Generative AI Team in Quincy, MA. The role focuses on ensuring the reliability and performance of enterprise-grade Generative AI platforms within Azure and AWS ecosystems, requiring extensive technical expertise and collaboration across teams.
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Job Summary
Serve as the highest tier of technical support and escalation for enterprise-grade Generative AI platforms spanning Azure and AWS ecosystems.
Perform advanced root cause analysis on platform outages, performance degradation, and integration breakdowns across multi-cloud Gen AI environments.
Monitor, maintain, and optimize the health, performance, and cost-efficiency of Gen AI workloads across Azure and AWS.
Matching Summary
Match Score: 75
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State Street Corporation is seeking an L3 Support Engineer/Senior Platform Support Officer to join their Generative AI Team in Quincy, MA. The role focuses on ensuring the reliability and performance of enterprise-grade Generative AI platforms within Azure and AWS ecosystems, requiring extensive technical expertise and collaboration across teams.
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Salary
$70,000 - $118,750 Annual; Not specified; Not specified
Skills & Requirements
Must-have
Azure OpenAI Service expertise
AWS Bedrock expertise
Databricks strong working knowledge
Python and scripting proficiency
Cloud networking and security understanding
API troubleshooting experience
LLM concepts and Gen AI architectures
Nice-to-have
ITIL processes knowledge
Automation of support workflows
Containerization and orchestration experience
CI/CD pipelines and MLOps practices
Key Requirements
3+ years of experience in production support
2+ years focused on AI/ML or Gen AI platforms
Bachelor's Degree in Computer Science or related field