Strong understanding of telecom or it service operations
Applied mathematics and statistics expertise
Advanced data exploration and storytelling skills
Ericsson is seeking a Data Analyst for their Service Reliability team in Noida, India. The role focuses on delivering insights through advanced analytics, improving operational reliability, and requires strong expertise in telecom or IT service operations
Job Summary
The Data Analyst will partner with internal and external stakeholders to deliver actionable insights and strengthen operational reliability across MS operations.
This role is accountable for designing, automating, and maintaining analytical solutions that enable measurable on-ground improvements in network performance.
Candidates are expected to lead the Global Benchmarking initiative and provide executive-ready narratives for senior leadership within the first year.
Matching Summary
Match Score: 85
Ericsson is seeking a Data Analyst for their Service Reliability team in Noida, India. The role focuses on delivering insights through advanced analytics, improving operational reliability, and requires strong expertise in telecom or IT service operations.
Skills & Requirements
Must-have
Strong understanding of Telecom or IT Service Operations
Applied Mathematics and Statistics expertise
Advanced data exploration and storytelling skills
Nice-to-have
Python knowledge for automation and analytical tooling
VBA experience for reporting automation
Hands-on experience with Power BI, SAP BI, GCP, and Tableau
Key Requirements
6+ years of experience as Senior Data Analyst in Telecom/IT Service Operations
Master's degree in mathematics or Statistics (preferred)
Familiarity with ITIL, eTOM, and TM Forum process framework