Service Monitoring Engineer

Ericsson

Noida, India
On-site
1st level service monitoring
Network support experience
Alarm monitoring skills
Ericsson is seeking a Service Monitoring Engineer in Noida, India, to manage proactive and reactive maintenance activities for service monitoring. The ideal candidate should possess a relevant degree and have hands-on experience in network support and troubleshooting

Job Summary

  • The role involves leading coordination and execution of proactive and reactive maintenance activities to ensure service availability.
  • Candidates will manage service alarms, oversee security event monitoring, and support capacity investigations.
  • Ericsson offers an opportunity to join a diverse team of innovators driven to push the boundaries of what is possible.

Matching Summary

Match Score: 85

Ericsson is seeking a Service Monitoring Engineer in Noida, India, to manage proactive and reactive maintenance activities for service monitoring. The ideal candidate should possess a relevant degree and have hands-on experience in network support and troubleshooting.

Skills & Requirements

Must-have

  • 1st Level Service Monitoring
  • Network support experience
  • Alarm monitoring skills
  • Ticketing system usage
  • Telecom infrastructure knowledge

Nice-to-have

  • Customer-centric approach
  • Continuous improvement mindset
  • Strong problem-solving abilities
  • Effective communication skills
  • Ability to work under pressure

Key Requirements

  • Bachelor's degree in IT or Telecommunications
  • 1-2 years hands-on network support experience
  • Experience with network monitoring tools

Work Rights

Not specified

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