Servicenow Consultant - Rr-0349599

DXC Technology UK

Quezon City, Philippines
Servicenow itsm
Servicenow platform experience
Agile / sdlc delivery models
Analyze business requirements and translate them into ServiceNow solutions, designing and configuring modules using out-of-the-box first principles

Job Summary

  • Analyze business requirements and translate them into ServiceNow solutions, designing and configuring modules using out-of-the-box first principles.
  • Act as a trusted advisor to business and client stakeholders, recommending best-practice solutions and challenging unnecessary customization.
  • Support AMS activities including minor enhancements and continuous improvement, providing technical guidance during incident and problem investigations.

Matching Summary

Analyze business requirements and translate them into ServiceNow solutions, designing and configuring modules using out-of-the-box first principles.

Skills & Requirements

Must-have

  • ServiceNow ITSM
  • ServiceNow platform experience
  • Agile / SDLC delivery models
  • strong analytical skills
  • strong communication skills
  • strong documentation skills

Nice-to-have

  • trusted advisor to stakeholders
  • recommend best-practice solutions
  • fostering an inclusive environment
  • prioritizes in-person collaboration

Key Requirements

  • 3-4+ years experience ServiceNow platform
  • ITSM mandatory
  • ServiceNow ITSM (Incident, Problem, Change, Request)
  • Workflows and Flow Designer experience
  • Forms, UI Policies, Business Rules experience
  • Notifications, SLAs, and reporting experience

Work Rights

Not specified

Tailored Resume

Cover Letter