Referral Management Specialist - Cardiology

Medical University of South Carolina

Hourly; pyy grade health-19; not specified
Call center environment experience
Automated scheduling system usage
Patient demographic data collection
This position serves as the initial point of contact for individuals and referring physicians seeking access to medical care at MUSC

Job Summary

  • This position serves as the initial point of contact for individuals and referring physicians seeking access to medical care at MUSC.
  • The role involves triaging patient calls according to established algorithms and resolving issues while referring clinical matters to appropriate teams.
  • Employees will perform quality data collection to ensure effective clinic operations and enhance the revenue cycle.

Matching Summary

This position serves as the initial point of contact for individuals and referring physicians seeking access to medical care at MUSC.

Salary

Hourly; Pay Grade Health-19; Not specified

Skills & Requirements

Must-have

  • Call center environment experience
  • Automated scheduling system usage
  • Patient demographic data collection

Nice-to-have

  • Energetic enthusiastic team fit
  • High level customer service skills
  • Effective clinic operations support

Key Requirements

  • High School Degree or Equivalent
  • 0-6 months work experience

Work Rights

Not specified

Tailored Resume

Cover Letter