Director Of Rooms

Sofitel Brisbane Central

Hamilton, Queensland, Australia
On-site
Guest service excellence
Strategic planning
Revenue forecasting
Lead and support all departments in the achievement of their financial and operational targets via effective organizational development, policy and procedural development, and appropriate colleague training activities

Job Summary

  • Lead and support all departments in the achievement of their financial and operational targets via effective organizational development, policy and procedural development, and appropriate colleague training activities.
  • Foster a winning, solution-oriented work environment, motivating and engaging colleagues to continuously deliver the best possible service to our guests, ensuring the smooth and efficient delivery of engaging service from arrival to departure.
  • Oversee the selection, training and development of all Rooms Colleagues to ensure timely recruitment and career growth.

Matching Summary

Lead and support all departments in the achievement of their financial and operational targets via effective organizational development, policy and procedural development, and appropriate colleague training activities.

Skills & Requirements

Must-have

  • guest service excellence
  • strategic planning
  • revenue forecasting
  • financial projections
  • yield management
  • market intelligence

Nice-to-have

  • passionate about people
  • attentive to the world
  • solution-oriented work environment
  • celebrate successes
  • career growth

Key Requirements

  • 4 years previous experience
  • luxury hotel environment
  • senior leadership level
  • University/College degree
  • proven record to coordinate multiple departments
  • Computer literacy
  • work additional hours

Work Rights

Not specified

Tailored Resume

Cover Letter