Intern Student - Telecom

Ericsson

Bangkok, Thailand
On-site
Ericsson operations engine
Test automation management tools
Itil framework knowledge
Ericsson is seeking an Intern Student for a Telecom position in Bangkok, Thailand, focusing on automated operations. The role involves monitoring services, handling alarms, and ensuring service performance and availability in alignment with SLAs

Job Summary

  • This role is crucial to ensuring continuous, high-quality service to customers through proactive and reactive maintenance activities.
  • You will be responsible for monitoring first-level services, managing events, and handling alarms for services and resources.
  • The position requires identifying incidents and conducting investigations for capacity and performance while escalating service issues as necessary.

Matching Summary

Match Score: 75

Ericsson is seeking an Intern Student for a Telecom position in Bangkok, Thailand, focusing on automated operations. The role involves monitoring services, handling alarms, and ensuring service performance and availability in alignment with SLAs.

Skills & Requirements

Must-have

  • Ericsson Operations Engine
  • Test Automation Management Tools
  • ITIL framework knowledge
  • Service Level Agreement management
  • Alarm handling and monitoring

Nice-to-have

  • Customer complaint resolution skills
  • Client services experience
  • Proactive maintenance coordination
  • Reactive incident investigation
  • Capacity performance analysis

Key Requirements

  • Student status or recent graduate
  • Knowledge of Ericsson RAN Management
  • Familiarity with Ericsson Packet Core Management

Work Rights

Not specified

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