10+ years billing and collections management experience
Leadership experience in finance operations
Proficiency with erp and billing software systems
The role involves overseeing the daily operations of the billing and collections department while developing strategies to improve efficiency and effectiveness
Job Summary
The role involves overseeing the daily operations of the billing and collections department while developing strategies to improve efficiency and effectiveness.
Candidates will lead process transformations and manage a team of specialists to ensure accurate invoicing and positive customer relations.
New Relic fosters a diverse, welcoming environment that values authentic contributions from employees with different backgrounds and abilities.
Matching Summary
The role involves overseeing the daily operations of the billing and collections department while developing strategies to improve efficiency and effectiveness.
Skills & Requirements
Must-have
10+ years billing and collections management experience
Leadership experience in finance operations
Proficiency with ERP and billing software systems
Strong analytical and problem-solving skills
Experience coordinating across multiple departments
Nice-to-have
SaaS subscription model billing experience
Consumption or usage-based billing knowledge
Global collections experience across regions
Background in AI-first technology companies
Ability to work across multiple timezones
Key Requirements
Bachelor's degree required; Master's preferred
Minimum 10 years of relevant management experience
Must have demonstrated leadership capabilities
Verification of identity and eligibility to work required