FIRST is seeking a Guest Services Team Lead in Munich, Germany, to oversee a team providing exceptional client service at events for a well-known tech company. The ideal candidate will have extensive experience in event planning and team management, fluency in both German and English, and strong customer service skills
Job Summary
The Guest Services Team Lead will lead and motivate colleagues to deliver exceptional service that exceeds client expectations.
This role involves directly managing a team of receptionists and hospitality ambassadors while handling guest-related escalations.
The position requires fluency in both German and English along with at least 5-7 years of experience in a similar leadership role.
Matching Summary
Match Score: 85
FIRST is seeking a Guest Services Team Lead in Munich, Germany, to oversee a team providing exceptional client service at events for a well-known tech company. The ideal candidate will have extensive experience in event planning and team management, fluency in both German and English, and strong customer service skills.