Desktop Support

Rockstar Games

London, United Kingdom
On-site
First line technical support
Build, deploy, and configure pcs
Active directory user management
Rockstar Games is seeking a Desktop Support professional with a passion for IT and first-line support within a busy, technology-driven company

Job Summary

  • Rockstar Games is seeking a Desktop Support professional with a passion for IT and first-line support within a busy, technology-driven company.
  • Responsibilities include providing first-line technical support, building and configuring PCs, upgrading software/hardware, managing Active Directory, and documenting procedures.
  • The role requires 3+ years of IT support experience, expertise in Microsoft 10 and O365, thorough Active Directory understanding, and strong SCCM knowledge.

Matching Summary

Rockstar Games is seeking a Desktop Support professional with a passion for IT and first-line support within a busy, technology-driven company.

Skills & Requirements

Must-have

  • First line technical support
  • Build, deploy, and configure PCs
  • Active Directory user management
  • Microsoft 10 and O365 expertise
  • SCCM knowledge
  • Install, upgrade, and maintain hardware

Nice-to-have

  • Collaborate with talented people
  • Inclusive, highly-motivated environment
  • Process and procedure driven
  • Accurate documentation emphasis
  • Linux Ubuntu and Apple OSX knowledge
  • Monday or industry standard management tool familiarity

Key Requirements

  • 3+ years of professional IT Support experience
  • Expertise of Microsoft 10 and O365
  • Thorough understanding of Active Directory
  • Strong knowledge of SCCM
  • Experience with ServiceNow or ticketing system

Work Rights

Not specified

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