Supv Dispatch & Ecc

The Berkshire Gas Company

Pittsfield, MA, United States
Base: $106,000 to $132,500; bonus/equity: generous...
On-site
Supervise union and non-union staff
Execute same day dispatching
Monitor performance and work quality
The Berkshire Gas Company is seeking a Supervisor for Dispatch and Emergency Communications Center (ECC) to oversee daily operations and ensure compliance with regulations. The ideal candidate should have substantial experience in gas operations, strong leadership skills, and the ability to manage a high-pressure work environment

Job Summary

  • Responsible for the daily supervision and organization of assigned operations personnel to effectively and efficiently accomplish job tasks.
  • Ensures compliance with all Federal, State and Corporate regulations, policies, and procedures.
  • Offers competitive benefits, growth opportunities, performance-based bonuses, and a 12% 401(k) match.

Matching Summary

Match Score: 85

The Berkshire Gas Company is seeking a Supervisor for Dispatch and Emergency Communications Center (ECC) to oversee daily operations and ensure compliance with regulations. The ideal candidate should have substantial experience in gas operations, strong leadership skills, and the ability to manage a high-pressure work environment.

Salary

Base: $106,000 to $132,500; Bonus/Equity: Generous performance-based bonuses; Benefits: Competitive benefits

Skills & Requirements

Must-have

  • Supervise union and non-union staff
  • Execute same day dispatching
  • Monitor performance and work quality
  • Ensure regulatory compliance

Nice-to-have

  • Drive greater efficiencies
  • Customer satisfaction focus
  • Process improvement participation

Key Requirements

  • Associate's degree in Business Administration preferred or HS diploma and 13 years of gas operations experience
  • Technically proficient gas operations dispatcher
  • Solid working knowledge of gas field operations policies, procedures, protocols
  • Strong working knowledge of Dispatch office systems
  • Five years of customer service experience including leadership

Work Rights

Not specified

Tailored Resume

Cover Letter