Service Delivery Flow Operation Lead

Ericsson

Kolkata, India
On-site
Jira and power bi dashboards proficiency
End-to-end telco network solution delivery
Agile/scrum master practices knowledge
Ericsson is seeking a Service Delivery Flow Operation Lead in Kolkata to oversee the deployment of solutions within their Core Network portfolio. The role involves managing project governance, enhancing service delivery efficiency, and collaborating with stakeholders to ensure compliance with SLAs and quality standards

Job Summary

  • The role involves building a centralized real-time PMO Governance Dashboard to track project health across Core Network projects.
  • You will lead the preparation of Project Credential Case Studies for major delivery outcomes including Swap, Expansion, and Greenfield Deployments.
  • The team strives for delivery excellence by adopting a delta mindset to reduce Solution Deployment Timelines and enable continuous efficiency.

Matching Summary

Match Score: 85

Ericsson is seeking a Service Delivery Flow Operation Lead in Kolkata to oversee the deployment of solutions within their Core Network portfolio. The role involves managing project governance, enhancing service delivery efficiency, and collaborating with stakeholders to ensure compliance with SLAs and quality standards.

Skills & Requirements

Must-have

  • JIRA and Power BI dashboards proficiency
  • End-to-end Telco network solution delivery
  • Agile/Scrum Master practices knowledge
  • Project Credential Case Studies preparation
  • Customer SLA compliance management

Nice-to-have

  • SI business experience preferred
  • Strategic thinking and growth mindset
  • Strong collaboration across stakeholders
  • Delta mindset for efficiency improvement

Key Requirements

  • Bachelor's Degree in Engineering/ICT or MBA
  • Proven track record leading e2e telco solutions
  • Experience with Agile/Scrum methodologies

Work Rights

Not specified

Tailored Resume

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