Client Service Representative

PetVet Care Centers

Springfield, VA, United States
Base: $20-$23 usd ph; bonus/equity: not specified;...
On-site
High school diploma or ged required
Previous emergency veterinary reception experience
Strong typing and computer use skills
PetVet Care Centers is seeking a Client Service Representative in Springfield, VA, to provide exceptional customer service and support for veterinary care. The ideal candidate will have a background in customer service, particularly in a veterinary setting, and should be compassionate, organized, and skilled in communication

Job Summary

  • The position supports an efficient organization dedicated to quality care and exceptional service by performing various clerical and customer service tasks.
  • Employees are expected to identify symptoms of pet owners in crisis and handle basic medical emergencies appropriately while maintaining professional communication.
  • The company offers comprehensive benefits including medical, dental, vision insurance, paid parental leave, and a 401(k) with discretionary contribution.

Matching Summary

Match Score: 85

PetVet Care Centers is seeking a Client Service Representative in Springfield, VA, to provide exceptional customer service and support for veterinary care. The ideal candidate will have a background in customer service, particularly in a veterinary setting, and should be compassionate, organized, and skilled in communication.

Salary

Base: $20-$23 USD per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401(k), pet discounts, EAP access

Skills & Requirements

Must-have

  • High school diploma or GED required
  • Previous emergency veterinary reception experience
  • Strong typing and computer use skills

Nice-to-have

  • Over 2 years of ER receptionist experience
  • Ability to learn veterinary medicine terminology
  • Compassionate handling of distressed clients

Key Requirements

  • High school diploma or GED
  • Previous reception experience at Emergency Veterinary Hospital
  • Strong typing and computer use skills

Work Rights

Not specified

Tailored Resume

Cover Letter