Order Management Specialist Ii

Ericsson

Nampa, ID, United States
On-site
Purchase order processing
Customer needs and expectations
On-time delivery sla
Ericsson is seeking an Order Management Specialist II for their Nampa, ID location. The role involves processing purchase orders and ensuring timely delivery while providing exceptional customer service

Job Summary

  • Works with Distributors, Partners, and Sales Team to ensure Purchase Orders are processed in a timely manner to allow for on-time delivery per the SLA.
  • Provides exceptional Customer Service by always being available for customer’s phone calls and ensuring phones are staffed properly per Sales Operation Management guidelines.
  • Recommends process improvements in support of improved customer service.

Matching Summary

Match Score: 75

Ericsson is seeking an Order Management Specialist II for their Nampa, ID location. The role involves processing purchase orders and ensuring timely delivery while providing exceptional customer service.

Skills & Requirements

Must-have

  • Purchase order processing
  • Customer needs and expectations
  • On-time delivery SLA
  • Proactive communication
  • Exceptional customer service

Nice-to-have

  • Go with the flow attitude
  • Willingness to help out
  • Reasoned judgment
  • Adapt to change

Key Requirements

  • High School diploma or equivalent
  • 0-2 years relevant experience
  • Basic proficient with personal computers

Work Rights

Not specified

Tailored Resume

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