Customer Success Manager - French Speaking

Workday

Warsaw, Poland
Base: zł188,400 pln - zł282,600 pln; bonus/equity:...
Hybrid (50% in-office, 50% remote)
3-5+ years customer facing services role
Fluency in french and english essential
1+ years project management with workday hcm payroll or financials
Workday is seeking a French-speaking Customer Success Manager to enhance customer relationships and ensure satisfaction through effective communication and support. The ideal candidate will have experience in customer-facing roles, project management, and a strong understanding of Workday products

Job Summary

  • The Customer Success Manager acts as a liaison between Professional Services and Production teams to ensure enterprise-level support and service activities.
  • This role involves developing success plans that outline critical success factors, metrics, and recommendations for designated customers.
  • Workday offers a culture rooted in integrity, empathy, and shared enthusiasm where employees are trusted to take risks and grow.

Matching Summary

Match Score: 85

Workday is seeking a French-speaking Customer Success Manager to enhance customer relationships and ensure satisfaction through effective communication and support. The ideal candidate will have experience in customer-facing roles, project management, and a strong understanding of Workday products.

Salary

Base: zł188,400 PLN - zł282,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package including flexible work options

Skills & Requirements

Must-have

  • 3-5+ years customer facing services role
  • Fluency in French and English essential
  • 1+ years project management with Workday HCM Payroll or Financials

Nice-to-have

  • Functional domain expertise with Financials
  • Experience in complex software or SaaS environment
  • Proven track record building executive relationships
  • Account management and adoption planning experience

Key Requirements

  • Bachelor degree or equivalent work experience
  • Warsaw based only location requirement
  • Ability to travel up to 15%

Work Rights

Not specified

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