The State Employees' Credit Union is seeking an Associate Member Services Representative for their Smithfield, NC branch. This entry-level position focuses on providing exemplary member service and performing routine branch operations, with a strong emphasis on training and adherence to credit union policies
Job Summary
The Associate Member Services Representative is an entry-level position designed to provide foundational knowledge of branch operations while delivering exemplary member service.
Responsibilities include processing transactions, balancing cash drawers, managing accounts, and assisting members through various service channels including drive-through and digital platforms.
Candidates must attend comprehensive training modules on checking accounts, money market shares, wire transfers, and security procedures before advancing to higher levels.
Matching Summary
Match Score: 75
The State Employees' Credit Union is seeking an Associate Member Services Representative for their Smithfield, NC branch. This entry-level position focuses on providing exemplary member service and performing routine branch operations, with a strong emphasis on training and adherence to credit union policies.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
High school diploma or GED equivalent
Strong verbal and written communication skills
Ability to balance cash drawers and vaults
Knowledge of credit union policies and regulations
Proficiency with computer systems and data entry
Nice-to-have
Bachelor's degree in related field
CCUE Certification or Associate degree
Experience with financial advisory products
Positive attitude toward members and teammates
Aptitude for developing member trust and confidence
Key Requirements
High school diploma or GED required
Preferred: Bachelor's degree or CCUE Certification