Core Head Circle Operation

Ericsson

Gurgaon, India
On-site
Service delivery execution
Service delivery process knowledge
Performance management
The Service Delivery Line Manager shall create and ensure Customer value and satisfaction through an efficient Service delivery

Job Summary

  • The Service Delivery Line Manager shall create and ensure Customer value and satisfaction through an efficient Service delivery.
  • Line Managers act according to the Ericsson Leadership Framework and promote the corporate values, ethics and culture of the organization to ensure excellent performance.
  • Ericsson encourages a diverse and inclusive organization and believes that collaboration with people with different experiences drives innovation essential for future growth.

Matching Summary

The Service Delivery Line Manager shall create and ensure Customer value and satisfaction through an efficient Service delivery.

Skills & Requirements

Must-have

  • Service delivery execution
  • Service delivery process knowledge
  • Performance management
  • Resource management
  • Financial acumen
  • Customer insight

Nice-to-have

  • Innovation skills
  • Interpersonal skills
  • Adapting to change
  • Relating and networking
  • Leading and supervising
  • Promoting corporate values

Key Requirements

  • Experience in service delivery management
  • Knowledge of sales process
  • Ability to manage unit finance
  • Experience driving EHS compliance
  • Leadership and supervisory experience

Work Rights

Not specified

Tailored Resume

Cover Letter