Chef De Réception H/f/x

Sofitel Brisbane Central

Strasbourg, France
On-site
Coordinate reception teams
Maintain optimal occupancy
Ensure attentive guest service
Sofitel Brisbane Central is seeking a Chef de Réception in Strasbourg, France, to oversee the reception team, ensuring high occupancy rates and exceptional customer service. The ideal candidate will have at least three years of experience in reception management, possess strong communication skills, and be capable of training team members while maintaining operational standards. ###

Job Summary

  • The Chef de réception is responsible for coordinating reception teams to maintain optimal occupancy and revenue, while ensuring attentive guest service.
  • Key responsibilities include managing operational activities, budgets, and implementing hotel policies, as well as resolving guest issues and responding to reviews.
  • This role involves team management, including coaching, training, performance evaluation, and ensuring a positive work environment and adherence to brand standards.

Matching Summary

Match Score: 85

Sofitel Brisbane Central is seeking a Chef de Réception in Strasbourg, France, to oversee the reception team, ensuring high occupancy rates and exceptional customer service. The ideal candidate will have at least three years of experience in reception management, possess strong communication skills, and be capable of training team members while maintaining operational standards. ###

Skills & Requirements

Must-have

  • Coordinate reception teams
  • Maintain optimal occupancy
  • Ensure attentive guest service
  • Supervise receptionists
  • Respect quality standards
  • Control costs effectively
  • Achieve client satisfaction objectives

Nice-to-have

  • Inspire hotel teams
  • Positive team atmosphere
  • Responsible hospitality vision
  • Develop team motivation
  • Manager coach approach

Key Requirements

  • Minimum 3 years of experience in reception management
  • English and another language proficiency
  • Experience with OPERA, TARS, and VR software (appreciated)
  • Excellent understanding of operational control
  • Budgeting, forecasting, and planning skills
  • Good knowledge of the hotel industry

Work Rights

Not specified

Tailored Resume

Cover Letter