Responsible for analyzing, designing, and developing commercially viable end-to-end technical solutions based on customer specifications and business needs
Job Summary
Responsible for analyzing, designing, and developing commercially viable end-to-end technical solutions based on customer specifications and business needs.
Responsible for short and long-term profitable business for Ericsson by being part of or working closely with the R&D team to translate customer needs and technology opportunities into detailed technical offerings, solutions and proposals.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do.
Matching Summary
Responsible for analyzing, designing, and developing commercially viable end-to-end technical solutions based on customer specifications and business needs.
Skills & Requirements
Must-have
BMC Remedy ARS 8.0+
BMC Helix ITSM 25.1.01+
BMC Helix Modules development
Remedy ITSM application customization
SQL & PLSQL experience
Nice-to-have
Trust and creativity culture
Collaborating with diverse innovators
Pushing boundaries of possibility
Key Requirements
5+ years experience BMC/Remedy ARS 8.0+
5+ years experience BMC Remedy ITSM Suite 8.0+
Experience with BMC Helix ITSM 25.1.01+
Experience with BMC Helix Modules
Experience with Foundation Data Management
Experience with ITSM component configuration
Experience with Remedy Server and Mid-Tier Administration
Experience with Remedy integrations
Experience with system migrations and consolidation