Join Ericsson's Managed Services Delivery Platform team to drive continuous improvement across the full lifecycle of the WFM platform
Job Summary
Join Ericsson's Managed Services Delivery Platform team to drive continuous improvement across the full lifecycle of the WFM platform.
Act as the key interface between customers, pre-sales leads, and delivery managers while facilitating security standards and risk management procedures.
Contribute to capacity planning and performance enhancement initiatives while delivering technical training to internal teams and customer staff.
Matching Summary
Join Ericsson's Managed Services Delivery Platform team to drive continuous improvement across the full lifecycle of the WFM platform.
Skills & Requirements
Must-have
Workforce Management tools IFS suite
Microsoft .NET C# development expertise
AngularJS HTML5 JavaScript proficiency
Oracle database management skills
DevOps CI/CD pipeline experience
Nice-to-have
Cloud-based architecture understanding
Telecom operations frameworks knowledge
Agile matrixed international environment
Strong problem-solving consultative skills
Technical training delivery capability
Key Requirements
Hands-on experience with IFS FSM & PSO administration
Proficiency in SDLC and technical leadership phases